Campaign help
Understand targeting, budgets, campaign controls, optimisation suggestions and expected workflow.
Help Center
Self-service answers, built into VidPropel.
The AI Help Center can answer product questions immediately. Account-changing actions stay locked behind verified identity, permissions and an audit trail.
AI Help Center
First-partyAsk me about campaigns, pricing, YouTube growth, privacy, billing or how the platform works.
Helpful questions — choose one to edit before sending.
Do not enter passwords, full card numbers, CVVs, recovery codes or API secrets. Sensitive actions use protected verification even when signed in.
Billing
See campaign balances, payment state and billing remedies clearly; protected changes require verified sign-in and customer self-approval.
Account & security
Use protected self-service flows for sensitive account, fraud and payment-security actions.
Creator guidance
Get help with creator tools, recommendations, privacy choices and platform features.
AI email support
Prefer email? The same safety rules apply.
Routine questions can also be sent to vidpropel@agentmail.to. VidPropel Customer Care answers from reviewed platform knowledge and does not use a private personal mailbox. Email alone never authorises billing, campaign, privacy or security changes; protected actions still require secure sign-in and your explicit approval.
Safe account actions
Quick for everyday questions. Careful with sensitive changes.
Cancellations, billing changes, live campaign changes, data access and security-sensitive requests must pass authenticated permission checks, your explicit approval and, where required, recent identity verification before anything changes. Routine legitimate actions do not wait in a staff approval queue. If provider evidence and VidPropel state disagree, the action remains protected and visible rather than being guessed or silently forced through.